The trial of the Woking Safe Haven 24/7 service is being extended until 7 May to improve access to crisis mental health support.
Safe Havens provide an alternative to A&E for people in mental health crisis who don’t also have urgent physical health needs. It’s a place where people can go for urgent help with their mental health, without an appointment, to speak to an NHS mental health professional, get advice and support or get an assessment to help decide the best course of care.
The Woking Safe Haven is usually an evening-only service but has been open 24 hours a day since 15th February 2021.
The 24 hour pilot will continue to stay open 24 hours a day, seven days a week until 11pm on Friday 7 May.
Woking to now offer 24/7 Virtual Safe Haven support
People in crisis have also been able to access help and advice online throughout the pandemic by logging onto their local Safe Haven’s virtual service. The Woking Virtual Safe Haven will now also be available 24 hours a day as part of the extended trial and will be open continuously from 6pm on Thursday 1 April until 11pm on Friday 7 May.
Opening hours for the other Safe Havens, including the virtual Safe Havens, in Epsom, Guildford, Redhill and Aldershot will stay the same for the time being: 6pm -11pm, 365 days per year.
If you’re seeking support during normal opening hours, please use the link for your local Virtual Safe Haven. Outside of these times, you can access the Woking service.
The Mental Health Crisis Helpline will be open as usual on 0800 915 4644 (lines open 24 hours).
Find out more about all our Safe Havens and get links to the Virtual Safe Havens at: www.sabp.nhs.uk/safehaven